Why Buy From Sponsler-Donley Ford of Shelby?
For over 45 years, Sponsler-Donley Ford of Shelby has served families and businesses across Shelby and Richland County from our home at 249 Mansfield Avenue. As part of the Sponsler Automotive family serving Ashland, Mount Vernon, and Shelby, we're committed to an ownership experience that goes far beyond the day you drive home — backed in writing by the Sponsler Promise.
The Sponsler Promise
You can buy a vehicle almost anywhere. What sets Sponsler-Donley Ford of Shelby apart is the support, service, and commitment you receive long after the sale. Every qualifying new and select pre-owned vehicle comes with the Sponsler Automotive Promise — added value designed to give you peace of mind for the road ahead.
🚗 Drive Before You Decide
Experience every feature, inspect every detail, and take a real test drive before making your decision. Schedule a complimentary test drive at a time that works for you.
🤝 Local Team. Local Support.
Our team lives and works in the communities we serve and is here when you need us. Meet our team before you ever set foot on the lot.
🔧 Ford Certified Service
35 ASE-certified technicians with over 300 combined years of Ford expertise keep your vehicle running at its best. Schedule service in our 25-bay facility.
🛡 Warranty & Recall Assistance
We help navigate warranty coverage, recalls, and manufacturer programs — including the 5 Year / Unlimited Mileage Powertrain Warranty included with the Sponsler Promise.
💰 Financing Solutions
Our finance team works with multiple lenders to secure competitive rates for every credit situation, with same-day approval options for qualified buyers.
⭐ Relationship For The Road Ahead
We're committed to earning your business for years to come — and we give back through our community involvement across Richland County.
The Advantages of Buying Local
When you buy from a hometown dealer, you're not just purchasing a vehicle — you're gaining a local partner invested in your long-term satisfaction.
A Dealership Rooted in the Community
Sponsler-Donley Ford of Shelby has proudly served Shelby and the surrounding Richland County communities for more than four decades. We combine small-town values with big-city inventory and expertise, serving neighbors throughout Shelby, Mansfield, Ontario, Bucyrus, and Ashland. When you work with a local team, you get accountability you can stand in front of — real people you can call, visit, and rely on long after the paperwork is signed. Learn more about us and what makes the Sponsler Automotive difference.
We Invest in the Communities We Serve
For over 45 years, we've been active members of our community, taking pride in our support of local schools, organizations, and charitable causes across Richland County. Buying local means your business helps support the same community that supports you. See how we give back on our Community Involvement page.
Long-Term Ownership Support You Can Count On
The relationship doesn't end when you drive off the lot — that's where it begins. From routine maintenance to complex diagnostics, our award-winning service department is staffed by 35 ASE-certified technicians with over 300 combined years of Ford expertise, working in a 25-bay facility that services all makes and models. Whether it's seasonal maintenance tuned for Ohio winters, brake service, or an oil change, your vehicle is cared for by people who know it best. Explore our Service Department or schedule your next appointment online.
The Sponsler Promise: Added Value After the Sale
Every qualifying new vehicle and select pre-owned vehicle includes the Sponsler Automotive Promise — a package of protections that keeps you covered for the road ahead.
5 Year / Unlimited Mileage Powertrain Warranty
Included with all qualifying new vehicles and qualifying used vehicles under 80K miles and 6 model years old or newer.
3 Month / 3,000 Mile Powertrain Warranty
Included with qualifying used vehicles between 80K–150K miles and less than 12 years old.
1 Year EG Repel™ Paint Protector
Helps protect your vehicle's finish through Ohio's demanding seasons.
1 Year Maintenance
Includes 2 oil changes and 2 tire rotations to keep you on schedule and on the road.
1 Year Tire & Wheel Protection
Coverage for the wheels that carry you across Richland County's roads.
1 Year Key Replacement (up to $500)
Lost or damaged keys are covered, so a small mishap never becomes a major expense.
+All Qualifying New Vehicles and Qualifying Used Vehicles with less than 80K miles at point of sale that are 6 model years old or newer. ++All Qualified Used Vehicles with 80K–150K miles at point of sale that are less than 12 years old. See dealer for details & exclusions.
Built Ford Tough. Backed By The Sponsler Promise.
Whether you're shopping for a hardworking truck, capable SUV, or efficient commuter, our team can help you find the right Ford — and every qualifying purchase is backed by the support, service, and warranty assistance that come with the Sponsler Promise.
Ford F-150
America's favorite truck for work, family, and adventure — with Pro Power Onboard and advanced towing technology.
Browse F-150 InventoryFord Super Duty
Serious capability for agriculture, construction, and demanding towing jobs across Shelby and Richland County.
Browse Super Duty InventoryFord Bronco
Built for adventure on and off the pavement, ready for Ohio's trails and byways.
Browse Bronco InventoryFord Explorer
Three rows of versatility and comfort for growing families and every Richland County journey.
Browse Explorer InventoryMore Than a Vehicle — A Complete Ownership Experience
Choosing your Ford is only the beginning. When you buy from Sponsler-Donley Ford of Shelby, your purchase comes with dedicated service support from factory-trained technicians, warranty and recall assistance handled by people who know Ford inside and out, and the protections of the Sponsler Promise for years to come. From your first test drive to every scheduled service visit afterward, we're your automotive partner for life — not just for the day of the sale.
The Difference Is Personal
Online buying may be convenient, but there are advantages to working with a local dealership that stands behind every vehicle it sells.
| Sponsler-Donley Ford of Shelby | Online Retailers |
|---|---|
| Test Drive Before Purchase | Vehicle Viewed Online |
| Local Service Department | Remote Support |
| Ford Factory-Trained Technicians | Third-Party Service Networks |
| Warranty & Recall Assistance | Remote Claims Process |
| Trade-In Support | Digital Appraisal Process |
| Relationship After The Sale | Transaction-Based Experience |
Frequently Asked Questions
Answers to common questions about buying from Sponsler-Donley Ford of Shelby and the support you receive after the sale.
Why should I buy from Sponsler-Donley Ford of Shelby?
Buying from us is about maximizing your return on a major investment. Our friendly sales professionals put your needs first and help you navigate an expansive selection of reliable, affordable vehicles. Beyond the sale, you're backed by an award-winning service department, flexible financing, and the Sponsler Promise — added value that gives you peace of mind for the road ahead.
What is the Sponsler Promise?
The Sponsler Automotive Promise is added value included with every qualifying new vehicle and select pre-owned vehicle. It includes a 5 Year / Unlimited Mileage Powertrain Warranty on qualifying vehicles, EG Repel™ Paint Protector, one year of maintenance, tire and wheel protection, and key replacement coverage. Visit our Sponsler Promise page for full details and exclusions.
Do new Ford vehicles come with a warranty?
Yes. Ford wants you to be more than satisfied long after you roll off of our lot in your stunning new car, which is why each and every award-winning new Ford we sell comes with a plethora of protections via a copious warranty program. For more information about the warranty and safeguards that come with a new Ford, call (419) 347-4100 or come on in to talk to one of our friendly consultants.
Can I schedule a test drive before I buy?
Yes, and it only takes a moment. We highly recommend taking advantage of this complimentary service so you're completely comfortable with the vehicle that intrigues you. Schedule a test drive online or call (419) 347-4100.
What service and maintenance support do you offer after the sale?
Our state-of-the-art service center is staffed by 35 ASE-certified technicians with over 300 combined years of Ford expertise, working in a 25-bay facility. We service all makes and models — from engine diagnostics and transmission service to brakes, A/C, and seasonal maintenance tuned for Ohio weather. Schedule service any time.
What financing options are available?
Our experienced finance team works with multiple lenders to secure competitive rates regardless of credit history. We offer same-day approval options for qualified buyers, special programs for recent graduates and military personnel, flexible lease options, and zero-down financing for qualified buyers. Start with our finance department or apply online.
Can you provide a quote on my trade-in's value?
Yes. We're happy to make a fair, market-value offer on any vehicle you want to trade toward your next car. Prefer to keep things digital? Use our trade appraisal tool to request a quote, or call (419) 347-4100 for a quick chat about your vehicle.
Do you help with warranty claims and recalls?
Yes. Our team helps you navigate warranty coverage, manufacturer recalls, and Ford programs. Because our factory-trained technicians work on Fords every day, claims and recall work are handled locally by people who know your vehicle — not through a remote process. Reach our service department for assistance.
Where is Sponsler-Donley Ford of Shelby located?
We're located at 249 Mansfield Ave, Shelby, OH 44875, just a short drive from Mansfield, Ontario, Bucyrus, and Ashland, serving all of Shelby and Richland County. Get directions on our map & directions page or call (419) 347-4100.
Experience The Sponsler Promise
Discover why drivers across Shelby, Mansfield, Ontario, and beyond trust Sponsler-Donley Ford of Shelby for sales, service, financing, and support that lasts long after the sale.